TTI – Telecom Project Descriptions
MEXICO: Puebla ITS Technologies Feasibility Study
Duration: January 2014 – September 2014
In 2013 T/TI was awarded another USTDA contract to conduct the Puebla ITS Technologies Feasibility Study. The objective of this assignment is to assess the deployment and integration of ITS technologies into the BRT system being developed in the State of Puebla in Mexico. Together with the local support from the Digital Systems Department of the Autonomous Technological Institute of Mexico (ITAM), we reviewed the existing infrastructure, transport equipment, services and ICT based systems and proposed recommendations for improving existing systems and applications. Our Economic and Financial Experts conducted a high level analysis of economic and financial alternatives of different potential technologies that could be used to improve the BRT. We also documented financing alternatives and procurement practices in our report.
Our Telecom Engineers and Telecom Attorneys reviewed laws, regulations and local standards, state and federal regulations that may influence the use of the required technologies. T/TI ITS Specialist defined the technical specifications for the proposed ITS system, including the detailed list of equipment, potential suppliers, highlighted the advantages and limitations of their interoperability. Our team is currently working on the implementation plan for the recommended system.
BENIN: E-Government and Data Center Design
Duration: January 2013 – January 2014
In the effort to implement the Programme National de Gouvernance Electronique, the government, with funding from the World Bank, has established the e-Benin project that aims to promote the access to ICTs, development of e-applications and the ICT industry. T/TI was contracted to complete this assignment. The creation of standards and interoperability framework, the establishment of a government Enterprise Architecture (EA) and a national data center are among the key programs of the e-Benin project. The aim is to facilitate the integration of public information resources and exchange of data between Ministries, Departments and Agencies (MDA).
T/TI consultants wrote a chapter on rationale for interoperability followed by the development of a complete set of standards for e-government in Benin. The document also outlined standards for authentication, privacy and data protection. The team also reviewed the implications of policies, laws and regulations in Benin on e-Government Interoperability and on the adoption of the various norms and standards. This included recommendations on changes in the existing laws to facilitate interoperability. In progress are the e-GIF implementation plan, policies and procedures covering aspects like institutional arrangements, governance, compliance, enforcement, financing, monitoring, assessment and change management.
The EA development process began with a thorough understanding of the way the government of Benin works with focus on the business process and data exchange between various Ministries, Departments and Agencies.
Based on the assessment, the team is designing a national government EA that will integrate different government service, data and applications. The nation-wide EA will then be customized for two to three selected Ministries, Departments and Agencies in Benin. We are carrying out a series of capacity building workshops at the end of every stage of EA development (assessment, design and implementation).
The proposed enterprise architecture will provide government support to multiple channels and the interaction of Government to Citizens (G2C), Government to Business (G2B), Government to Employee (G2E) and Government to Government (G2G). The comprehensive enterprise architecture will be based on business-driven framework and uses a Service Oriented Architecture (SOA). The goal is to streamline services and move away from silo operation towards improved use of information resources across government and increase inter-agency collaboration and integration. The enterprise architecture will also adopt and Event-Driven Architecture (EDA) as a technique for integrating components and applications by sending and receiving event notifications.
T/TI Team members include: Lynne Gallagher, John Savageau, Dr. Lishan Adam, Aboubacar Cisse, Jules Dégila, Pierre Dandjinou, Imelda Mensah, Jean Pierre Chamoux, Peter Tobbin, John Gerlich, Me Yvon Detchenou, Jaafar Al-Hasani, and Jeffrey Cunard.
IRAQ: ICT Design and ToR for Iraqi Offices of Inspector Generals
Duration: July 2013 – March 2014
UNDP-Iraq contracted T/TI to conduct an IT Needs Assessment to establish a framework of what is available now and what is required in terms of skills and provisions to allow for the Office of Inspector General (OIG) staff to carry out their work efficiently.
The assignment is to carry out the following series of activities that involve:
- An IT needs assessment conducted for all OIGs.
- The assessment evaluated the current situation including the internal and external environments.
- Provision of recommendations based on the results of the assessment.
- Organizing a workshop to develop IT specifications based on the results of the needs assessment.
- Development of the study on the establishment of IT Standards based on the results of the assessment, the provided recommendation, and the results of the conducted workshop. This study includes a proposal for the “to be” process that includes IT infrastructure desktop, server and network with a detailed design, having secure communication as a main requirement.
- Preparation of Terms of References for the procurement of the required Hardware, Software, Licenses, and Network components.
CHINA: Technical Symposium – Senior Health Executive Training Program
Duration: December 2-20, 2012
Telecom/Telematique, Inc. (T/TI) was awarded a USTDA contract to conduct the China Technical Symposium – Senior Health Executive Training Program from December 2-20, 2012. The objective of the Technical Symposium Training was to introduce senior Chinese healthcare executives to health IT applications, advanced healthcare management techniques, and healthcare regulations in the United States. The training was undertaken in conjunction with the Chinese Ministry of Health (MOH), Harvard School of Public Health (HSPH), and Tsinghua University in Beijing. The program was also supported by members of USTDA’s Health Cooperation Program (HCP), which is responsible for the contribution to the curriculum development and providing additional training in Beijing. T/TI was responsible for the marketing and outreach, logistics and coordination of the HSPH program for 26 Chinese Ministry of Health officials and one HCP representative. The Training program took place in Boston, MA on December 2-9 and December 11-20, and in Pittsburgh, PA on December 9-10. On December 12, 2012 T/TI organized the USTDA China Healthcare Public-Private Partnerships Roundtable and Reception. Sponsors recruited for this event were Intel, The Dorenfest China Healthcare Group, Boston Scientific and the Boston Healthcare Association. Representatives from 32 healthcare companies attended the Roundtable.
T/TI Team members include: Lynne Gallagher.
IRAQ: Telecommunications: Fixed Asset Inventory; HR Plan
Duration: September 2011 – May 2012
The Government of Iraq, through its mandated Task Force for Economic Reforms (TFER), and the SOE Working Group have initiated a process of reforming (i.e. corporatization and social mitigation) its approximately 180 SOE’s including ITPC and SCIS. Funded by the World Bank, T/TI was awarded the contract to complete this assignment to provide comprehensive assistance to the MoC in: (a) identifying the fixed assets and preparing a detailed fixed asset inventory listing and assessment of all assets under its control and responsibility, including IPTC, SCIS, MoC, and other entities that may exist; and (b) providing an assessment of its respective organization structures and human resources (i.e. staffing) situation, and designing a comprehensive human resources plan, including a performance evaluation program.
T/TI conducted the fixed asset inventory and the Human Resource/manpower strategy tasks in this project in parallel. We had two teams of international experts supported by local Iraqi specialists who were doing the extensive field work. The Advisors for both tracks – Fixed Assets (Rami Kaoua) and HR (David Drake) – led the work on each task and preparation of the deliverables. They integrated the contributions of the other consultants who are experts in fixed asset analysis and valuation and in HR analysis, planning and capacity development. The local Iraqi teams of technical, management, and accounting specialists supported both Advisors and conducted the field research and site visits for both tracks.
IRAQ: Ministry of Finance Budget Execution Procedures Manual
Duration: July 2011 – June 30, 2013
Iraq Public Financial Management Project (PFM) was a two year World Bank funded project executed by the Government of Iraq. T/TI was tasked to provide a technical assistance to the Iraqi Ministry of Finance to improve the process of budget execution with a special focus on cash management, commitment control, internal accounting and reporting. The objective of this assignment is to strengthen budget formulation, execution and control, improve public financial reporting, strengthen public procurement and develop capacity in PFM as well as to improve various administrative and functional aspects of GOI budget execution operations.
We carried out project activities in two stages:
- Developing Cash Management and Commitment Control Mechanism, and
- Piloting in Two Ministries and One Province.
The consultants assisted the Project Management Team and the Ministry of Finance (MoF) to assemble a Cash Management and Commitment Control Team (CMCCT) which included representatives of the intergovernmental Chart of Account and Accounting Manual Committee. During our first field visit to Baghdad we worked with the team to flesh out their Terms of Reference (ToR) and Work Plan and submitted the final ToR and the Work Plan for the CMCCT to the MoF. Lynne Gallagher, John Gerlich and David Drake conducted a workshop in Baghdad on review mechanisms, advances, cash balance, and improvements. We also prepared a draft of the Conceptual Framework for cash management, advances and commitment controls consistent with prevailing regulation and capacities and will draft and submit final Cash Release and Commitment Control Concept and Manual. All the deliverables were submitted both in Arabic and English.
During the stage two of the Public Finance Management (PFM) project, the T/TI team assisted the Project Management Team, MoF and the Pilot Institutions to assemble a team to implement the pilot of the manual. We customized the developed mechanisms and implementation manual to the specific needs of the pilot institutions and monitored and evaluated the implementation. T/TI also provided a significant training and capacity building for the Ministry of Finance officials.
T/TI Team members include: Lynne Gallagher, Sergiu Manic, Jaafar Al-Hasani, Dr. Leila Elmasry, Husam Obaid, Abdul Sahib Hasan, Dana Havlenova, John Gerlich, David Drake, Dr. Faiz Alawy, Ramesh Deshpande.
NIGER: National ICT Backbone Network
Duration: 12 months (2011-2012)
The key objective of this assignment was to assess technical and financial viability of creating a fiber optic backbone in Niger.
Dr. Alleman led the work on the market assessment, specifically on overall market size, market demand and pricing analysis. He carefully studied the telecom traffic volume, direction, historic data and projections and undertook supply and competition analysis. Rami Kaoua worked on the review of the existing telecom infrastructure. Mr. Kaoua also developed the network architecture and high level design, and preliminary specifications of products and estimates of costs for the business case. He prepared the following deliverables: Requirements Analysis Report and Technical Network Design, Equipment Specifications, and Project Costs. Lynne Gallagher, a Regulatory Expert, worked on the regulatory issues, focused on documenting the interconnection issues between the operators within Niger as well as well of the neighboring countries, and documented the existing ICT regulatory framework and policies.
CARIBBEAN Regional Strategy for C@ribNET: NRENS Design
Duration: September 2010 – June 2011
Countries: Jamaica, Barbados, Trinidad and Tobago, The Bahamas, Belize, Suriname, Dominican Republic, Haiti
Caribbean Knowledge and Learning Network (CKLN) Foundation engaged T/TI to carry out the assignment of the development of NRENs in eight CARIFORUM countries by creating blueprints of technical, applications, governance and operational issues and building national consensus around these. The assignment was intended to cover the Bahamas, Barbados, Dominican Republic, Guyana, Haiti, Jamaica, Suriname and Trinidad and Tobago. Guyana was later replaced by Belize. It was funded by the Inter-American Development Bank (IADB). To develop C@ribNET’s blueprint, T/TI assessed requirements of NRENs in the eight Caribbean countries.
In addition to a start up phase, the overall process covered five specific tasks involving: 1) network and applications supply and demand analysis, 2) institutional assessment, 3) benchmarking NREN development activities in the CARIFORUM countries with international best practices, 4) development of NREN Blueprints and 5) running a consensus building workshop. T/TI successfully accomplished assigned tasks between September 2010 and May 2011.
T/TI submitted the Final Report to CKLN in June 2011. It outlines the process and activities involving the NREN supply and demand analysis, the blueprint development and the holding of national consensus-building workshops in the Bahamas, Barbados, Belize, Dominican Republic, Haiti, Jamaica, Suriname and Trinidad Tobago. The Final Report concludes with recommendations for putting the NREN Blueprints into practice.
WEST BANK: Internet Data Center Design
Duration: 8 months (2009-2010)
T/TI was awarded a U.S. Trade and Development Agency (USTDA) contract to conduct a feasibility study for the first commercial Internet Data Center (IDC) in the West Bank. T/TI provided strategic advisory and technical analysis support related to the establishment of the Data Center. The purpose for the Feasibility Study was to assist Safad with assessing the market demand for advanced web hosting and managed services; defining applications and services; reviewing technical options; and finding the best reasonable option of deploying an IDC under a tight timetable.
We assessed the local market conditions to measure the potential market for the services. Based on the Market Research, we identified the most feasible services for the IDC and recommended the marketing and sales strategy for the start-up. Following the Market Research, our technical expert John Savageau developed the optimal IDC Reference Architecture and Operations technological approach with detailed justifications. The recommended architecture option included a proposed technical approach for the IDC systems, platforms, facilities and applications, including servers, storage, communications and data cabling, network design, security, monitoring and control, power and environmental systems, and other principal technologies. An integral part of the project was the U.S. Orientation Visit of Safad’s senior management that took place on November 11 to 24, 2009. Lynne Gallagher organized the visit to include meetings with potential vendors and operators of data centers in the greater Washington, D.C. area and Silicon Valley.
Following the above described Tasks and based on all findings, T/TI’s financial and business experts produced the Business Plan, Financial Model and Financial Strategy, identifying key risks and recommending the mitigation tactics. The Business Plan will serve as a strategy roadmap along with financial forecast for the next five years. The detailed financial model developed by T/TI staff is a tool Safad can use to assess the profitability of each service and product and determine the roll-out plan.
GHANA: ICT Needs Assessment for the Ministry Of Health
Duration: July – December 2009
T/TI has successfully provided consultancy services to the National Health Insurance Authority (NHIA) under a contract funded by the World Bank. The assignment was to conduct the ICT Needs Assessment of the Ghanaian hospitals, as well as small, medium and large providers and produce a Gap Analysis, followed by a Solution Analysis and Detailed Specifications Report. A particular focus was on the improving the authentication of NHIA members at provider sites as well as fast and accurate claims processing by making online claims submission available along with verification features and generation of accurate and timely utilization of health related information.
Based on the Needs Assessment and Gap Analysis results, the T/TI team prioritized the ICT needs into a proposed solution in an RFP, which covered the enhancements to the existing Providers’ systems. The proposed solution would ensure the improved authentication of the NHIA members at the provider sites, fast and accurate claims processing and the generation of accurate and timely utilization of various health information of NHIA members.
T/TI also provided recommendations for improved ICT organizational structure in Provider and Scheme organizations; and recruitment and training of the end users at Providers’ sites to ensure the effective utilization of the ICT resources provided through the NHIA’s Nationwide ICT Solution.
T/TI Team members include: Lynne Gallagher, John Gerlich, and Peter Tobbin.
RWANDA: ICT Education and Training Guidelines
The purpose of the project was to recommend the Standards and Guidelines for the provision of ICT Education and Training by private and public institutions covering the areas of ICT infrastructure, curriculum and ICT skills/competence assessment aimed at benefiting the ICT professionals in Rwanda. The Standards and Guidelines also aimed at assisting the Ministry of Education to develop a strategic system of accreditation to regularize and standardize ICT training provisions by private and public computer training institutions/centers in Rwanda and to ensure that value and quality education is provided by the countrys institutions and computer education centers. This contract was funded by the World Bank.
Lynne Gallagher researched and wrote the Benchmark Report on the ICT standards and guidelines of developing and developed countries, such as Ethiopia, India, South Africa, United States and United Kingdom. She also analyzed the available standards and guidelines currently being used by local ICT training centers in Rwanda such as KIST, eICT and NUR and the other universities in Rwanda and private sector training centers and compared those to other countries. Ms. Gallagher also covered the issues of local training institutions partnering with internationally recognized IT certification providers like Cisco, Microsoft, Linux/Unix, Oracle, CompTIA and others. Ms. Gallagher developed the proposed ICT guidelines and standards for Rwanda and provided recommendations on strategic implementation of these standards and guidelines to the public and private ICT institutions and ICT training centers throughout the country.
T/TI Team members include: Lynne Gallagher.
GHANA: Design of E-Government; Procurement of Public Private Partnerships
Telecom Telematique was awarded the contract to be the Transaction Advisor to the Government of Ghana on developing and negotiating the Public Private Partnerships (PPP) to build and operate e-Government applications. The project includes a Feasibility Study in Phase I, followed by the Procurement of the PPP’s in Phase II. This contract is funded by the World Bank.
Under this project the Telecom Telematiqueýs Project Team produced a comprehensive feasibility study for PPP’s in e-government using public sector comparator (PSC) and PPP reference models. The feasibility study clearly identified the e-government services and applications that are best suited for a PPP approach, how should such services and applications be bundled for making them viable and sustainable, what are the optimal value-for-money methods of delivery for the bundled services and applications, and what PPP models should be adopted for implementing the bundled services and applications. The feasibility study also provides estimated full project cycle costs and discusses how such costs are affordable given the governmentýs financial situation.
Design of the best value procurement plan and recruitment of the private partners for five e-Government applications was Phase II. This provided for development of the procurement documents, including an REOI and RFP, management of the procurement process, evaluation of the EOI and bids, and negotiation of the PPP Agreements. The Telecom Telematique team of consultants on the development of the PPPs and the procurement process included our IT expert, John Gerlich, the procurement expert, Donald Strombom, the financial analyst Sergiu Manic, the Financial Advisor John Clark, and our Legal Advisor, Jeffrey Cunard. Industry soundings with leading international companies offering software, hardware, systems, operations, and management identified potential partners to build and operate bundles of applications and services for up to ten government agencies. Telecom Telematique advises on the structure, ownership, IPR, financing, and revenue sharing for the PPP agreements.
IRAQ: Women’s ICT Training Center
The Iraqi Women’s ICT Center is a technical education program to train women in Information and Communications Technologies. ICT, from basic computer skills to advanced engineering, will be taught by distance and e-learning at a network of computer centers based at the University of Technology in Baghdad and provincial university sites.
The Center curriculum, courses and facilities will be provided by international Strategic Partners from universities and industry. Initial partners are the University of Colorado and SUN Microsystems, providing telecom and IT courses and the education platform of servers and networked computers.
The 4-Tier curriculum prepares women for engineering, technical, managerial, and operational roles in the ICT sector and in government agencies, schools, health care, private business and their own SME’s. The network of Centers connected to the Internet will provide access throughout Iraq.
CENTRAL ASIA: Telecom ICT Training Curriculum, Facilities
T/TI conducted the Feasibility Study for a Central Asian Center for Women’s Training in Telecommunications and IT, based at Tashkent University for Information Communication Technologies (TUIT) in Uzbekistan.
- Development of the conceptual design of the Center,
- Identification of the equipment and development of the Center’s curriculum,
- Identification of the Strategic Partners,
- Preparation of the Business Plan and Information Memorandum.
T/TI established Strategic Partnerships with SUN Microsystems to provide the equipment and software for the Center and remote sites, the University of Colorado interdisciplinary telecom program to provide courses by distance learning, and the ITU and its Working Group on Gender Issues to develop an international network of women professionals in telecom to conduct seminars.
The ITU is designating the Center as a new Center of Excellence to serve women throughout Central Asia and the FSU through the distance learning network designed by T/TI. A special curriculum of short courses was developed by Robert Mercer to provide customized managerial or technical training in telecom and IT. Dr. Mercer conducted two Workshops on Trends in Advanced Telecommunications Technology in Tashkent, Samarkand, and Burkara. T/TI met with representatives of NGOs in these regions to design programs to reach women in towns, villages and rural areas and provide ICT training.
T/TI is currently assisting TUIT implement the program and strategic partnerships, establish partnerships with other technology companies, and obtain funding from donors, foundations, and corporations. Discussions were initiated in 2004-2007 with HP, Microsoft, Intel, Blackboard, WebCT, Polycom, EU, World Bank, Asia Development Bank, Carnegie Corporation, U.N. Foundation, Markle Foundation, Eurasia Foundation, and USAID.
UZBEKISTAN: Fiber Optic Network Design for Uzbek Railway
In order to assist with the process of modernizing the Uzbek Railway (UTY) telecommunications system, a two-part technical assistance from US Trade Development Agency is being implemented. The first part involves providing assistance in implementing the tendering for the fiber optic cable for the Tashkent-Bukhara railway line, being funded by the Asian Development Bank’s loan for Railway Modernization.
The second part of the technical assistance was to develop the tender specifications and evaluate the bids for the turnkey backbone network and transmission system. This part also involved the development of a telecommunications network strategic business plan and recommendations on how UTY should commercialize the network or spare capacity in the network. T/TI researched and analyzed the existing telecommunications network capacity of Uzbek Telecom, ISPs and cellular operators, plans for new infrastructure, and the amount of traffic currently and projected for these networks. We forecasted demand for future traffic and services, including transit traffic, to estimate the business potential for UTY’s commercialization of its network.
T/TI engineers and economists have designed the network infrastructure and developed the business strategic plan to position UTY to become a telecom operator, service provider, or provider of capacity for other operators. A detailed business model and financial plan was developed. Rami Kaoua designed the backbone network architectures, railway extensions to the borders, and approach for fixed wireless access to provide service to rural and unserved areas of Uzbekistan. T/TI supported Ken Zita of Network Dynamics in developing the Strategic Plan for UTY.
We were subcontractor to Clell Harral of HWTSL, the prime contractor, and conducted the bid evaluation of the technical proposals for both the cable and turnkey network contracts. Besides providing technical expertise to the project, T/TI also provided and managed its local team of specialists including engineers, market assessment experts and economists.
KYRGYZSTAN: E-Government Plan
The Government of Kyrgyz Republic initiated an e-Government program to integrate, coordinate, and standardize the programs of various Ministries. They requested USTDA to provide technical assistance to do a Feasibility Study of E-government Introduction in Kyrgyz Republic.
The project included developing a conceptual design and definition of technical requirements and specifications, and produced a Strategic E-Government Plan for the country. T/TI team also organized an Orientation Visit to the United States of nine high governmental officials representing different Kyrgyz Ministries to learn about the e-Gov experience of the United States.
- Evaluated the existing infrastructure and E-Government policies and directives;
- Developed the conceptual designs of the target e-government architecture and the definition of the technical requirement and specifications;
- Prepared the strategic e-government action plan and identified financing sources;
- Evaluated Kyrgyz e-government training resources and recommended a curriculum;
- Reviewed the final report, restructured at client request, with the inter-agency working group, and;
- Organized the Orientation Visit to all US e-government cluster managers.
T/TI conducted seminars with government and private sector stakeholders and experts. We planned and conducted a final 4-day Working Group session on implementing T/TI recommendations on e-Government with the Ministry, Office of the President, Parliament, the Regulator, Office of the Prime Minister, and the management of the e-Government program.
Kyrgyz Republic has limited infrastructure with a large rural population in mountain regions that is difficult to reach with communications. T/TI identified technologies and suppliers who proposed high level network architecture and strategy of satellite and wireless access and a fiber backbone that would expand the network to nationwide access/service.
T/TI Team members include: Lynne Gallagher.
EL SALVADOR: Interconnection Policy
T/TI provided technical assistance on Competition and Interconnection Policy and Regulation in El Salvador. Tasks on Competition included a survey and analysis of the competitiveness of the market, the barriers to competition, assessment of anti-competitive practices, and impacts on the sector and consumers. T/TI analyzed the legal authority and the tools available for regulation by SIGET, drafted the legal instruments and developed the strategy for SIGET to regulate and enforce the Interconnection regime and competition policies and laws. Best Practices Guidelines were produced.
Task 2 was a detailed analysis and recommendations on Interconnection, including the technical, administrative/legal, costing-pricing, and IP Telephony. T/TI analyzed the current policy, practices, and regulatory challenges, and developed a detailed plan for SIGET to bring El Salvador’s policies up to world standards. Costing-pricing for interconnection and retail prices were analyzed and T/TI proposed various options and models for cost-based pricing. T/TI drafted the detailed set of legal instruments, including Reglamentos, Instructivos, guidelines, and a model Basic Reference Interconnection Offer (BRIO) for SIGET.
Two sets of Workshops were conducted first for SIGET and then for the Operators and Stakeholders by T/TI Senior Advisors, Dale Hatfield, Robert Mercer, and Jeffrey Cunard on regulating for competitive markets and on Interconnection. Follow-up meetings with individual Operators were held to discuss anti-competitive practices, access to essential resources and Points of Interconnection, and cost-based pricing models for Interconnection, including Forward Looking Incremental Costs and implementing “bottom-up” models. Consumer Protection was a third task. T/TI conducted a focus group and developed a plan for SIGET to significantly strengthen their regulation and enforcement of consumer protection. T/TI conducted the final workshop as Roundtables for SIGET Board and for Operators to present the findings and recommendations.